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Store review · Ontario

EZbike review (2026): Google reviews checked

Last updated 2026-11-06 · Google data collected 2026-11-02 · By The Ebike Press

81.3 Ebike Press score / 100 Review trust
Reviewer profiles 20.31 / 30
Rating holds without flagged profiles 9.6 / 10
Reviews spread over time 15 / 15
Reviewers in Canada 9.47 / 10
Low stars visible 6.02 / 10
Replies to 1–3 star reviews 2.78 / 5
Number of reviews 9.99 / 10
On-site reviews verified not measured (no own on-site reviews)

This score measures one thing: how much a buyer can lean on this store's reviews. It is not a score of the store or its bikes. EZbike has no on-site reviews of its own, so part H is left out: 73.17 of 90 points, rescaled to 81.3 out of 100. How it is built.

At a glance

The store, from public records

FactWhat we found (source, date)
Location on Google Maps 10 Brodie Dr Unit 4, Richmond Hill, ON L4B 3K7 Google Maps listing "EZbike Richmond Hill - Electric Bikes & Electric Scooters", seen 2026-11-02
Store platform Shopify site check, 2026-11-02
Google Maps 4.9 stars, 498 reviews, listed as "Bicycle Shop" Google Maps listing, collected 2026-11-02
Google locations in our data 1 (other locations, if any, are not in this data) Maps search, 2026-11-02
Own on-site review app None found: the site shows a Google reviews widget quoting the same Google reviews 5 pages checked, 2026-11-02

Google reviews

EZbike on Google Maps

Stars, all Google reviews

5 ★4814 ★83 ★02 ★21 ★7
498 reviews; listing shows 4.9 stars, average of the saved reviews 4.916. Source: Google Maps listing (Richmond Hill, ON), every review saved, collected 2026-11-02.

Owner replies on Google

All reviews95 of 4981–3 star5 of 94 star1 of 85 star89 of 481
All reviews: 19.1 % have an owner reply; 1–3 star: 55.6 %. Source: Google Maps listing (Richmond Hill, ON), every review saved, collected 2026-11-02.

Google reviews per month, last 12 months

12Dec20256Jan20262Feb3Mar8Apr21May12Jun11Jul23Aug11Sep9Oct8Nov
Biggest month: about August 2026, 23 of 498 reviews; this does not meet our burst rule. Older reviews: 180 dated 12–23 months ago; 118 dated 24–35 months ago; 44 dated 36–47 months ago; 30 dated 48–59 months ago. Dates are approximate (±1 month): Google shows "x months ago", counted back from 2026-11-02. Source: Google Maps listing (Richmond Hill, ON), every review saved, collected 2026-11-02.

Where reviewers usually post reviews

3508242ON (store's province): 350 (70.3 %)Other provinces: 82 (16.5 %)Outside Canada: 24 (4.8 %)Not visible: 42 (8.4 %)
"Usual area" = where a reviewer's other public reviews are, not where they live or bought. Totals only. Source: Google Maps listing (Richmond Hill, ON), every review saved, collected 2026-11-02.

What the reviewers' public profiles show

126190694260Long, varied review history: 126 (25.3 %)Ordinary profile: 190 (38.2 %)Few ratings (2 or fewer): 69 (13.9 %)Profile shows no reviews: 42 (8.4 %)One rule flag: 60 (12 %)Several rule flags: 11 (2.2 %)
Groups describe what a public Google profile shows, read the same day; they are not a verdict on any review. Rule flags include: 95 % or more five-star across 10+ ratings, usual area outside the province or abroad, reviews in 3+ countries. Totals only. Source: Google Maps listing (Richmond Hill, ON), every review saved, collected 2026-11-02.

Average with flagged profiles left out

4.55.0Shown on the listing: 4.9All 498 saved: 4.916Without rule flags (427): 4.904Also without unreadable (385): 4.904
Averages of the saved reviews; the axis shows the top of the 5-star scale only. Source: Google Maps listing (Richmond Hill, ON), every review saved, collected 2026-11-02.

Topics in the 9 reviews rated 1–3 stars

  • Customer service / staff: 5
  • Delivery / shipping: 3
  • Parts: 2
  • Repair service: 2
  • Off-topic text: 1
  • Online inventory accuracy: 1
  • Refund / returns: 1
  • No text: 1
  • Pricing: 1
Coded by hand from each review's text; one review can have several topics. These are what reviewers wrote, not findings of fact. Source: Google Maps listing (Richmond Hill, ON), every review saved, collected 2026-11-02.

Owner replies in the last 12 months: 3 of 126 reviews (Google Maps, 2026-11-02).

Reviews on their own website

On-site reviews

No own review app found on the pages we checked (2026-11-02): the site shows a Google reviews widget quoting the same Google Maps reviews. Verified and source splits do not apply. The score leaves this part out and rescales.

Fair to them

What they do well

  • 498 Google reviews, the largest review base of the stores scored so far (Google Maps, 2026-11-02).
  • Reviews are spread over time: no month meets our burst rule.
  • The average barely moves with flagged profiles left out: 4.916 to 4.904.
  • The owner replied to 5 of 9 reviews rated 1–3 stars.
  • 70.3 % of reviewers usually post reviews in Ontario, the store's province.
  • A physical location on Google Maps: 10 Brodie Dr Unit 4, Richmond Hill, ON L4B 3K7.

Sources

Sources and dates

  1. Google Maps listing, cid 1020331474254496493, every review saved, collected 2026-11-02T04:39:55+00:00
  2. ezbike.ca site check (review apps), 2026-11-02T03:53:19+00:00
  3. Score inputs computed from the Google counts above, 2026-11-06T01:30:10+00:00

Last updated 2026-11-06 · Stores can send corrections to desk@ebike.press · Back to the store reviews scoreboard